What are the reasons companies use the on-demand fulfillment and warehousing services found at Stokki?
On-demand fulfillment and warehousing services typically cater to businesses that need:
– Outsource your logistics operation, as you have a small team, do not know much about the logistics market and face difficulties in finding quality suppliers that meet your needs and integrate with your ERPs to automate management;
– Outsource part of the operation, to obtain greater stock capillarity and bring its products closer to customers, enabling the adoption of more competitive logistics strategies;
– Add extra storage and order fulfillment capacity for short periods to deal with seasonal bursts of demand, for example, during Black Friday, Christmas and other commemorative dates;
– Test new markets;
– Obtain some tax benefit in states such as Espírito Santo and Santa Catarina;
– Put in place contingency plans to deal with unexpected market situations.
Can I also contract the transport of my operations through the Stokki platform?
Stokki has partnerships with several carriers specialized in logistics for e-commerce and that deliver throughout Brazil, with super competitive prices for our network customers. Talk to one of our experts to learn more.
Will my products be safely stored at the logistics operators registered at Stokki?
Yes, the logistics operators that are part of the Stokki network undergo a careful selection before the registration is approved, in which a series of documents, insurance and information are required, in addition to a personal assessment of our team on the structure and quality of services provided onsite (SLA level agreement).
Is it possible to manage my stock through the Stokki platform?
Yes, through the Stokki platform your company will be able to manage the entry and exit of products in stock, monitor the status and movement of orders in real time and also understand the quantity of your products available, by SKU and ABC classification, in all warehouses registered in our network.
What happens after I request a quote?
When requesting a quote through the Stokki platform, our team will contact you to seek further clarification about your company and the needs of your logistics operation, in order to formulate a budget, such as: location, area and type of storage, quantities of orders/month, products it sells, among other issues that interfere in the price. From there, your operation is evaluated by our in-house team of experts and the proposal sent.
Can I access my products in the contracted warehouse whenever I want?
As our fulfilllment warehousing providers work with multiple customers, no offsite visits are allowed without prior appointment and request. Access to all warehouses on our network is restricted due to security and internal organization issues. The external visit can only be made by an auditor, representative of the company, through consultation and advance scheduling requested from our team.
How are inventory and orders tracked at Stokki and what happens if there is a discrepancy in the information?
Each logistics operator checks the products when entering and leaving his warehouse, with all movements tracked on the Stokki platform, so that you have a real-time view of your inventory. All storage providers perform standard cycle counts to ensure that the stored inventory matches what is described on the platform. In addition, your company can still request a cycle count on demand at any time. Just schedule with Stokki, that one of our specialists will assist you in the process and will help to identify and resolve any discrepancies.
How does Stokki handle liability for goods in their storage and distribution network?
All logistics providers in our network are fully insured and assume full responsibility for any loss, damage caused or negligence. If you prefer, full risk cargo insurance can be purchased separately through Stokki at a competitive cost.
Can Stokki support dedicated operations or just offer storage for multiple customers?
The Stokki network consists mainly of shared distribution centers for customers. However, we can set up dedicated installations with high volume or specific security needs. For inquiries about dedicated operations, please contact vendas@stokki.com.br
What types of companies can use the Stokki platform?
The Stokki platform can be used by all types and sizes of companies that need to outsource and scale their logistics and warehousing operations.
Does Stokki's network and technology support B2B and B2C businesses?
Yes, Stokki calls itself a B2E (Business to Everyone) company and can support those working on B2B, B2C, B2B2C and D2C models. Our full range of services includes last mile delivery and transport for fractional loads (LTL), as well as for the full truck load mode (FTL).
Does Stokki support integrations via API?
Stokki has the ability to drive the tracking and management of web-based activities. Depending on your needs, we can integrate with your ERP, WMS, TMS and e-commerces platforms via API, depending on your system.
How does the on demand warehousing service work?
The on demand warehousing works as follows: companies only hire the space they need, temporarily or not, to store their assets. Contracts are flexible, scalable and payment is made according to usage.
The contract for this storage model is only possible because Stokki works with a network of specialized logistics operators, spread throughout Brazil, who offer their excess capacity through the platform. Thus, companies and providers enhance their business and optimize spaces already existents on the market.
Does Stokki have its own warehouses?
No, Stokki has a network of registered logistics operators and providers, who are specialized in warehousing, handling, distribution and e-commerce fulfillment. Our team of warehouse recruiters visits each logistics operator before they are added to the Stokki platform and maintains strict service level agreements (SLAs) to ensure quality service delivery. Do you want to know more about our solutions and providers? Click here.
